Collection and use of personal data
Personal data is data that Pliidiekspert collects during the performance of a contract concluded with an individual or for contacting him or her.
Loyal customer personal data may be collected in the following ways:
• providing contact information (including your name, social security number, postal address, telephone number, e-mail address, preferred method of contact) on our website or elsewhere (eg stores)
• when using the website from the customer's account information or through cookies
• when making a purchase or ordering in our store or e-store by storing personal contact information or data related to purchasing preferences (Pliidiekspert may ask you to voluntarily provide personal data and personal information in certain areas of the website. Required personal information may include name, address, postcode, e-mail address, telephone number and other data)
• when submitting a hire purchase application.
Collection of other data
We also collect non-personal data - data that cannot be directly linked to a specific person (gender, age, language preference, location).
Use of personal data collected
With the help of the collected personal data, we can inform customers about Pliidiekspert product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications about products that may be of interest to them can remove themselves from the target audience at any time. We also use the collected personal data for the delivery of goods and the fulfillment of obligations to the customer.
In order to better serve the customer, Pliidiekspert may disclose information about individual users to a third party who provides Pliidiekspert services and is contractually obliged to keep the shared information confidential. A third party is, for example, our partner, whose tasks are to transport the goods sold in the e-shop or to provide a hire-purchase service.
Modification of personal data collected
The personal data collected to identify and contact the customer can be viewed, changed and supplemented in the "My information" area of our website.
If the e-mail (Pliidiekspert website user ID) changes, please notify us, as it is not possible for the customer to change it.
Protection of personal data
Pliidiekspert implements all precautionary measures (incl. Administrative, technical and physical measures) to protect the customer's personal data. Only authorized persons have access to modify and process the data.
All personal data of the customer that has become known during the visit to the Pliidiekspert e-store and the performance of purchases are treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser's personal data and bank details.